Plan Quality Management
Figure 18: Plan Quality Managemnt: Inputs, Tools and Techniques, and Outputs. Reprinted from "A Guide to the Project Management Body of Knowledge (PMBOK Guide), (5th Edition)" by Project Management Institute, 2013, p. 232. Newton Square, PA: Project Management Institute, Inc. Reprinted without permission
Figure 18: Plan Quality Management above depicts all the possible inputs tools and techniques resulting in Quality management plan, Process improvement, Quality metrics, Quality checklists and Project documents updates.
8.1 Plan Quality Management Process Definition
Quality management plan concerns itself with the process of identifying requirements and standards and implementing the measurement of exactness to the defined requirements. For example how close do you come to the defined tolerance range parameters such as +.05 to -.05 for a hole bore diameter for the M1 turret gear tank part? If the bore is smaller than -.05 it will not slide onto the shaft if it is greater than +.05 it will slide down too far on the shaft and not mesh with other gears surrounding the shaft thus becoming waste whereas the smaller bore becomes rework. Quality management designs processes of prevention such as the (plan-do-check-act) cycle performed on the spot to identify and correct variance before the inspection to ensure conformance to the standard as defined.
Process Assessment
Quality management plan is greater than the sum of its parts. The purpose of this plan is to maximize and deliver upon the defined requirements to meet the specifications as defined by the requirements which are reliable and functional. In my opinion quality plans must strike a balance to reduce project risks and employee attrition while maximizing profits and customer satisfaction. It is paramount to an organization's health to strike a realistic quality plan which can scale itself gradually to continuously improve upon itself. Better, faster cheaper you can have two but not all three.
Plan Quality Management
8.1.1
Input
In PGMT 611, the stakeholder register lists the main players who influence the organizational change of the ITD project their input is crucial in managing the transition and instilling a quality work ethic within the organization.
8.1.2
Tools and Techniques
This paper written in PGMT 614, discusses tools and techniques to ensure conformance and passion to practice quality requirements and how to design quality assurance and quantitative methodologies to ensure conformance to defined requirements.
8.1.3
Outputs
The quality plan document created in PGMT 611, ITD an output discusses the importance of striving to implement quality standards in all aspects of the project and implementing a philosophy of continuous quality improvement.